How the medical questionnaire affects your coverage

Quick answer

With TripCovered, travellers under 60 answer no medical questions. Travellers 60 and over complete a Medical Questionnaire, and it sets your premium, not your eligibility — there is no age limit. Answering accurately ensures your rate is correct and your coverage behaves as expected at claim time.

Key takeaways

  • No medical questions for travellers under 60.
  • Travellers 60 and over complete a Medical Questionnaire.
  • The questionnaire sets your premium, not your eligibility.
  • There is no age limit to be covered with TripCovered.
  • Accurate answers protect your coverage when you claim.

For travellers in their sixties and beyond, the medical questionnaire is often the part of buying travel insurance that causes the most worry. Understanding what it does — and, just as important, what it does not do — takes the stress out of it.

Who completes it, and who does not

With TripCovered, the rule is straightforward. Travellers under 60 answer no medical questions at all. Travellers 60 and over complete a Medical Questionnaire. There is no age limit to being covered. So the questionnaire is not a hurdle that applies to everyone; it is a step specifically for older travellers, and it exists to price coverage fairly for a wider range of health situations.

It sets your premium, not your eligibility

This is the key point, and it is worth stating plainly: the Medical Questionnaire sets your premium, not your eligibility. Your answers help determine the price you are offered, not whether you can be covered. For older travellers who have been told elsewhere that coverage might be refused outright, this is a meaningful difference. The goal of the questionnaire is to match your rate to your circumstances, so you pay a price that reflects your actual profile.

What the questionnaire looks at

The questionnaire asks about your health in order to understand your risk. That typically includes conditions you have, treatments and medications, and recent medical events. You do not need to guess at what matters — you simply answer what is asked, accurately. If you keep an up-to-date list of your conditions and medications, completing it is quick. Having that information to hand before you start makes the process smoother.

Why accuracy matters so much

Because the questionnaire works together with the policy’s definitions and stability period, the answers you give shape how pre-existing conditions are treated when you claim. Accurate answers mean your premium is correct and your coverage behaves as you expect. Inaccurate or incomplete answers — even unintentionally — can cause problems with a claim later, when you can least afford them. Take your time, check your records, and answer honestly. If you are unsure how to describe something, it is better to be precise than to round off.

How it connects to the stability period

The questionnaire and the stability period are two parts of the same picture. The questionnaire captures your health profile at the time you buy; the stability period defines the window before departure during which a pre-existing condition must have been stable for related claims to be covered. Reading both together tells you how your conditions are handled. Neither is a trap — both are there so the price and the coverage line up with reality.

Making it easy on yourself

A few habits help. Keep a current list of your diagnoses, medications and dosages, and note the dates of any recent changes or tests. Complete the questionnaire somewhere quiet, with that list in front of you. If a question is unclear, ask before you finalize rather than guessing. And remember the reassuring part: with no age limit and the questionnaire setting price rather than eligibility, coverage is available to you.

If you are 60 or over and planning a trip, compare your options and get a quote; completing the Medical Questionnaire accurately is the step that makes your coverage fit your real situation.

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Frequently asked questions

Who has to complete the medical questionnaire?

With TripCovered, travellers 60 and over complete a Medical Questionnaire. Travellers under 60 are not asked medical questions. The questionnaire gathers health information used to price your coverage appropriately for your situation.

Can the questionnaire disqualify me from coverage?

The questionnaire sets your premium, not your eligibility, and TripCovered has no age limit. Your answers influence the price you are offered rather than whether you can be covered. That is different from how some products work, so it is a meaningful distinction for older travellers.

What happens if I answer inaccurately?

Accuracy is important. The questionnaire, together with the policy's stability period and definitions, shapes how pre-existing conditions are handled at claim time. Inaccurate answers can create problems with a claim later. Answer carefully and honestly so your coverage works the way you expect.

TripCovered is a licensed insurance referral service operating in Ontario. Insurance is administered by North American Air Travel Insurance Agents Ltd., doing business as TuGo®, a licensed insurance broker in all provinces and territories. The issuer of the contract is Industrial Alliance Insurance and Financial Services Inc. and Industrial Alliance Pacific General Insurance Corporation. Coverage is subject to the terms, conditions, limitations and exclusions of the policy. This website provides general information only and is not a contract of insurance. Always read your policy wording before you travel.